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Consumer Law - Jarmans Solicitors

Consumer Law Overview

Jarmans Solicitors are here to help you with Consumer Law.

When you purchase a product or service, you expect it to meet your expectations. So, when it isn’t fit for purpose, or the services you bought don’t comply with trading standards regulations, it’s natural for you to want things to be rectified. If the vendor or trader fails to put things right, a consumer dispute can arise.

With any kind of dispute, Jarmans Solicitors always recommend seeking professional legal advice. Knowing and understanding your rights under the Consumer Rights Act 2015 can help resolve a problem before it goes to Court.

Before you consult with a solicitor

If you are dissatisfied with a product or service, it’s important to follow the complaints procedure laid out in the supplier’s terms and conditions, before you begin legal action. If you have made a complaint and the business has refused to resolve or they consider they have resolved it but this is unsatisfactory, Jarmans can help.

Almost any service or purchase from a business is covered by the Consumer Rights Act 2015, and can include:

Refunds from travel and holidays

Faulty or substandard goods

Non-delivery of items

Poor quality of workmanship from tradespeople

Disputes over warranties

Insurance claims

Our team of specialist consumer rights solicitors are able to offer an initial fixed fee consultation costing £195+VAT. If you feel that you have received a poor quality service or  product,  or that your complaint hasn’t been rectified properly, contact us to make an appointment.

Need help?

We offer legal advice for Consumer Law. If you would like to contact us or book a consultation with a member of our team please fill in the ‘Make an Enquiry’ form or call us on 01795 503812 or email enquiries@jarmans-solicitors.co.uk for a no obligation discussion and let us resolve your legal issue.


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    How We've Helped People

    • Excellent!!

    I contacted Jarmans Solicitors (Supriya) regarding an employment issue. They were professional, knowledgeable and efficient. I felt fully supported and valued throughout a very difficult period. I would throroughly recommend Jarmans Solicitors and would not hesitate to use them again if needed. The service was exceptional. Thank you.

    Omar Behardien Omar Behardien

    • Excellent!!

    ‘’I've been dealing with Jarmans solicitors over a litigation issue to protect my financial interests within a property I bought with a so-called friend which I owned the highest percentage within the property. The solicitor called Jeanine has been very helpful and supportive and advised me I have a very strong case to stop my so-called friend from taking half my house away from me. I am very happy with the work which has been carried out so far. I


    • Excellent!!

    ‘’We first contacted Christopher Kennett in April 2020, regarding a boundary dispute as you can appreciate these things if not dealt with correctly can quickly turn nasty. Christopher came to the site so that he completely understood the situation and was not relying on photographs, which can in some cases be misleading. The personal treatment we have received throughout the last year has been fantastic we rely completely on his advice, and put our complete trust in him to always


    • Excellent!!

    ‘’Great representation in court following road traffic charges - Matt Davis and Jeanine Harry. Very many thanks for your services. Excellent result on the day.’’



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